{"id":3710,"date":"2025-02-28T22:14:05","date_gmt":"2025-03-01T03:14:05","guid":{"rendered":"https:\/\/www.jennyang.com\/?page_id=3710"},"modified":"2025-02-28T22:19:02","modified_gmt":"2025-03-01T03:19:02","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.jennyang.com\/zh\/refund-policy\/","title":{"rendered":"Refund policy"},"content":{"rendered":"<p class=\"has-text-align-center has-large-font-size\"><strong>Refund policy<\/strong><\/p>\n\n\n\n<p class=\"has-cardo-font-family\" style=\"font-size:24px\">We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.<br><br>To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.<br><br>To start a return, you can contact us at support@jennyang.com. If your return is accepted, we\u2019ll send you a return shipping label, as well as instructions on how and where to send your package.<br><br>If you choose to return, you will bear the logistics costs incurred.<br><br>You can always contact us for any return question at<br>support@jennyang.com.<br><br><strong>Damages and issues<\/strong><br>Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.<br><br><strong>Refunds<\/strong><br>We will notify you once we\u2019ve received and inspected your return. Please remember it can take some time for your bank or credit card company to process and post the refund too.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Refund policy We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3710","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"John Doe","author_link":"https:\/\/www.jennyang.com\/zh\/author\/yangke_1984hotmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Refund policy We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt&hellip;","_links":{"self":[{"href":"https:\/\/www.jennyang.com\/zh\/wp-json\/wp\/v2\/pages\/3710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jennyang.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jennyang.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jennyang.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jennyang.com\/zh\/wp-json\/wp\/v2\/comments?post=3710"}],"version-history":[{"count":5,"href":"https:\/\/www.jennyang.com\/zh\/wp-json\/wp\/v2\/pages\/3710\/revisions"}],"predecessor-version":[{"id":3715,"href":"https:\/\/www.jennyang.com\/zh\/wp-json\/wp\/v2\/pages\/3710\/revisions\/3715"}],"wp:attachment":[{"href":"https:\/\/www.jennyang.com\/zh\/wp-json\/wp\/v2\/media?parent=3710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}